Customer Service Representative Chicago

Serpe Insurance Agency

Customer Service Representative

Full Time • Chicago
Benefits:
  • Short and Long Term Disability
  • Simple IRA
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
Personal Lines Insurance Customer Service Representative
We are seeking a Personal Lines Insurance Customer Service Representative to support clients with auto, home, and other personal insurance policies. This role focuses on providing excellent customer service, processing policy changes, and assisting with renewals and claims inquiries.  
Responsibilities:
  • Assist clients with policy questions, endorsements, renewals, and billing
  • Process policy changes and issue certificates and documents
  • Communicate with insurance carriers and representatives 
  • Maintain accurate client records and deliver prompt, professional service
  • In Lincoln Park office full time 5 days a week
Qualifications:
  • Customer service or insurance experience preferred
  • Property & Casualty license required
  • Knowledge of AMS Client Management System
  • Strong communication, organization, and multitasking skills
Compensation: $40,000.00 - $45,000.00 per year




This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to Big I of Illinois Association.

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Benefits of working as an Independent Insurance Agent

Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)